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Shipping costs and returns

Shipping costs

Shipping costs (excl. VAT)

Total < 20 EUR

Total > 20 EUR

Total > 75 EUR

Belgium 6,00 EUR 4,00 EUR Free shipping
Europe (excl. Belgium) 10,85 EUR 7,25 EUR Free shipping



The consumer has the right to return the good within 14 calendar days counting from the day following the delivery of the good, without any penalty.

If the return is exercised within the period specified above, only the price of (the) ordered product(s) and the shipping costs will be refunded, the return costs are at your expense.

The products must be in their original condition and be complete (packaging, accessories, manual ... ) when returned, so they can be sold again. A copy of the purchase invoice is required.

Personalized products cannot be returned.


How can I return my order?


Contact our customer service by clicking here. Please don't forget to mention your order number.

Do you have a question ? Call us :

+32 (0) 14 50 79 10

Interested in a product ?

Discover our webshop or ask for a quotation


Mauquoy NV
ENA 20 - Nr. 1120
Industrieweg 12
2280 Grobbendonk


T: +32 (0)14 50 79 10

Opening hours: Monday through Friday from 9 AM until 5 PM.

  • Since 1875
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